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Information Systems Support

Mission Statement

Information Systems Support provides technical support for the use of information technology in Business & Finance.


ISS Programming Requests

All request for ISS programming resources must be entered via the ISS Request Tracking System (RTS). Appropriate steering commitees review and monitor requests to best assign priorities per the mission of the Business Office.

ISS Desktop Computing Support Requests

All requests of Business Office personnel for ISS assistance with desktop computing issues send an email to

Updated Banner Resources

Updated information is now available at Banner Finance Resource. Detailed information including frequently asked Banner questions, reference tools and step by step instructions for most Banner Finance screens can be found. In addition, direct links to all AU Financial Policies & Procedures are located on the menu.

Contact Information

26 Ingram Hall
Auburn University, AL
334-844-3656 Fax

Matt Hall
Manager, Information Technology Operations
Karen Brown
Banner HR/Payroll Programming/Support, Kronos Support
Tyler Davidson
Information Technology Operations Support
Stephanie Hutchinson
Production/Data Entry