Only students and designated Authorized Users (Parents, Guardians, Employers and others that the student has given permission to access their eBill.) may make a payment or review a bill using the eBill system.
Students making a payment:
- Log in to AU Access
- Select the My Finances tab
- Select the eBill logo to access your eBill Account
Authorized Users making a payment should visit the eBill system to make a payment.
Authorized users can also access the student bill using their unique username and password.
Note: Payments will automatically reflect on your account; however, the payment may take up to 3 business days to deduct from your bank account. Your payment will reflect as “Pending Payment” until we receive the funds from your bank.
Payment Methods
Online
TouchNet Information Systems, Inc. (eBill) and Auburn University have partnered to provide secure on-line payments, via their TouchNet system (eBill), 24 hours a day. TouchNet may be accessed via eBill.
Payments made via TouchNet (eBill) are posted to the student’s bill immediately.
-
Electronic Checking
Using TouchNet (eBill) students can pay by eCheck by simply having your routing and account number that is located on your personal checks.
Please enter your banking information as shown in the example above.
Routing number will always come first and is exactly 9 digits.
Account number will vary in length. This may appear before or after the check number. Please include any leading zeros, but omit spaces and non-numeric characters.
Check number is not needed – please do not include the check number.
It is important to enter your banking account information accurately or your payment cannot be successfully completed. If you have any questions, please contact your bank. Please DO NOT enter your debit card number.
-
Debit and Credit Cards
Debit and credit card payments will be assessed a processing fee beginning December 1, 2019.
Students who previously used a credit or debit card to pay university eBills, including tuition, should consider alternative methods of payment to avoid a fee that will be assessed to cover the third-party cost of processing those payments. This 2.95% fee, effective May 1, 2023, is initiated by a third-party payment processor, and Auburn does not receive any portion of the fee. Auburn continues to offer several user-friendly methods of paying tuition for those who choose not to use a credit or debit card, which include check, e-check and cash. These payments carry no additional fees. We also continue to offer easy alternative ways to pay eBills in installments.
Cards backed by Visa/Mastercard/Discover card must be processed as credit cards.
Cash or Checks
In person: Students can come to Room 202 Mary Martin Hall to pay by cash or check only.
Mail: Checks may be mailed to:
Student Financial Services
203 Mary Martin Hall
Auburn University AL 36849-5119.
Optional Payment Plans
Nelnet and Auburn University have partnered to allow students to make payments over a 3 to 4 month period. Visit Nelnet to learn more or call them at 800-609-8056.
Invoiced or Billed Sponsored Billing (includes all Pre-Paid College Plans including Alabama PACT) – If you wish to use any state tuition plan, it is required that the student or parent (Authorized User) notify Student Financial Services that they wish to use their plan. Visit Prepaid Tuition Plan Notification to complete the notification process.
International Payments
Auburn has several methods of international payments. If is suggested that you begin your payment as soon as a new bill is generated. International payments can take a few days to a few weeks to be recieved by Auburn University.
Auburn University has partnered with PayMyTuition for international tuition payments. With PayMyTuition, you can pay your tuition payments from any bank, in any country in any currency at better than bank exchange rates. PayMyTuition is fast, simple and cost effective.
PayMyTuition customer support information
Call 1.855.663.6839 (toll-free) or through one of their local country contact numbers. You can also reach PayMyTuition Support at support@paymytuition.com or through their support page.
No matter what time zone you’re in, you will have a dedicated customer support team available to you through live chat, email and phone to answer any of your questions and help you make your payment.
Auburn University has teamed up with TransferMate to provide a streamlined and secure payment method through your student account that also reduces bank fees and improves your payment experience. With TransferMate, students can pay tuition and fees in their local currency from nearly any country.
What are the benefits?
- Accurate currency conversions
- Competitive exchange rates
- Local currency payment methods
- Faster payment posting to your student account
- Exceptional customer service
Get started by logging into AUaccess, My Finances, then click the eBill logo. Go to the “Make Payment” tab, choose TransferMate in the drop-down menu and follow the prompts.
Non-Payment
Collections – Visit Account Services for information about collections.
Late Payment Fees – A late fee of 1.5% of the amount outstanding will be assessed when a payment is not made by the due date.
Cancellation of schedule for non-payment – Schedules for a particular term are subject to cancellation if billed charges for that term are not paid by the due date specified on each bill.
An installment payment plan is offered to students (different from the Nelnet Payment Plan) whereby fifty percent of all charges are due on the first bill of the term, and the remaining fifty percent is due on the second billing due date. The fifty percent installment privilege is only applicable if students are enrolled and billed by the FIRST billing cycle of each term (July, November and April).
Schedules are canceled if payment is not made by the due date of the FIRST billing cycle of teach term, and again after the last billing cycle of summer term. Once a student’s schedule is canceled, all past-due charges plus tuition and fees for the current semester must be paid before the student will be allowed to re-register. Please be aware that once a student’s schedule is canceled, there is no guarantee the original schedule can be reconstructed.
